{"id":205,"date":"2025-06-29T09:24:34","date_gmt":"2025-06-29T09:24:34","guid":{"rendered":"https:\/\/conconhub.com\/?page_id=205"},"modified":"2025-07-06T11:30:08","modified_gmt":"2025-07-06T11:30:08","slug":"after-sales-policy","status":"publish","type":"page","link":"https:\/\/conconhub.com\/en\/after-sales-policy\/","title":{"rendered":"After-Sales Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"205\" class=\"elementor elementor-205\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1331be8 e-flex e-con-boxed e-con e-parent\" data-id=\"1331be8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1377767 elementor-widget elementor-widget-heading\" data-id=\"1377767\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">After-Sales Policy \u552e\u540e\u653f\u7b56\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c304598 e-con-full e-flex e-con e-child\" data-id=\"c304598\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11070f8 elementor-widget elementor-widget-heading\" data-id=\"11070f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Service Period \u552e\u540e\u670d\u52a1\u671f\u9650<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f0700f elementor-widget elementor-widget-text-editor\" data-id=\"6f0700f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We offer after-sales service within 7 days from the date the product is received.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After 7 days, we will not accept any return or exchange requests.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u672c\u5e97\u63d0\u4f9b\u81ea\u6536\u5230\u5546\u54c1\u4e4b\u65e5\u8d777\u5929\u7684\u552e\u540e\u670d\u52a1\u3002<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u8d85\u8fc77\u5929\u540e\uff0c\u6055\u4e0d\u63a5\u53d7\u4efb\u4f55\u9000\u6362\u8d27\u7533\u8bf7\u3002<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf9eb3a e-con-full e-flex e-con e-child\" data-id=\"cf9eb3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-376a6de elementor-widget elementor-widget-heading\" data-id=\"376a6de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Returns &amp; Exchanges Eligibility \u9000\u6362\u8d27\u9002\u7528\u8303\u56f4<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-147bdae elementor-widget elementor-widget-text-editor\" data-id=\"147bdae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only quality-related issues (such as defects, damages, or wrong items) are eligible for return or exchange.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Items must be unused, in good condition, and in their original packaging.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Returns or exchanges due to personal reasons (e.g., dislike, color difference, wrong size) are not accepted.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pre-order items are non-refundable. Only exchange or price difference compensation is allowed.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u4ec5\u9650\u56e0\u4ea7\u54c1\u8d28\u91cf\u95ee\u9898\uff08\u5982\u7834\u635f\u3001\u7455\u75b5\u3001\u9519\u53d1\uff09\u7533\u8bf7\u9000\u6362\u8d27\u3002<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u5546\u54c1\u5fc5\u987b\u4fdd\u6301\u672a\u4f7f\u7528\u3001\u5b8c\u597d\u53ca\u539f\u5305\u88c5\u3002<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u56e0\u4e2a\u4eba\u539f\u56e0\uff08\u5982\u4e0d\u559c\u6b22\u3001\u989c\u8272\u4e0d\u7b26\u3001\u5c3a\u5bf8\u4e0d\u5408\u7b49\uff09\u4e0d\u63a5\u53d7\u9000\u6362\u8d27\u3002<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u9884\u8d2d\u5546\u54c1\u4e00\u5f8b\u4e0d\u652f\u6301\u9000\u6b3e\uff0c\u4ec5\u63a5\u53d7\u6362\u8d27\u6216\u8865\u5dee\u4ef7\u3002<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-414dbb5 e-con-full e-flex e-con e-child\" data-id=\"414dbb5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c24516 elementor-widget elementor-widget-heading\" data-id=\"2c24516\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Return &amp; Exchange Process \u9000\u6362\u8d27\u6d41\u7a0b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d7f4fd elementor-widget elementor-widget-text-editor\" data-id=\"0d7f4fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Please contact us via Instagram DM or Whatsapp within 7 days of receiving your order and provide your order number and issue details.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After confirming the issue, we will provide you with the return address and further instructions.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Returned items must be in complete packaging with a return note included.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once we receive and verify the returned item, we will arrange a replacement.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u8bf7\u5728\u6536\u5230\u5546\u54c1\u540e7\u5929\u5185\uff0c\u901a\u8fc7Instagram\u79c1\u4fe1\u6216Whatsapp\u8054\u7cfb\u6211\u4eec\uff0c\u63d0\u4f9b\u8ba2\u5355\u53f7\u53ca\u95ee\u9898\u8bf4\u660e\u3002<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u7ecf\u786e\u8ba4\u5546\u54c1\u95ee\u9898\u540e\uff0c\u6211\u4eec\u4f1a\u544a\u77e5\u9000\u8d27\u5730\u5740\u53ca\u540e\u7eed\u6d41\u7a0b\u3002<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u5546\u54c1\u9000\u56de\u65f6\u8bf7\u4fdd\u6301\u5b8c\u6574\u5305\u88c5\u5e76\u9644\u4e0a\u9000\u8d27\u7533\u8bf7\u8bf4\u660e\u3002<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u6211\u4eec\u6536\u5230\u9000\u8d27\u5e76\u786e\u8ba4\u95ee\u9898\u540e\uff0c\u5c06\u5c3d\u5feb\u4e3a\u60a8\u5b89\u6392\u6362\u8d27\u3002<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4d8ee0 e-con-full e-flex e-con e-child\" data-id=\"e4d8ee0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d34fe5f elementor-widget elementor-widget-heading\" data-id=\"d34fe5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Shipping Fees \u8fd0\u8d39\u8bf4\u660e<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa4ced8 elementor-widget elementor-widget-text-editor\" data-id=\"fa4ced8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For returns or exchanges due to quality issues, we will cover the return shipping costs.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For non-quality related returns, shipping fees will be borne by the customer.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u56e0\u5546\u54c1\u8d28\u91cf\u95ee\u9898\u9000\u6362\u8d27\uff0c\u9000\u56de\u90ae\u8d39\u7531\u6211\u4eec\u627f\u62c5\u3002<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u975e\u8d28\u91cf\u95ee\u9898\u9000\u8d27\uff08\u5982\u4e2a\u4eba\u539f\u56e0\uff09\uff0c\u9000\u8d27\u8fd0\u8d39\u7531\u5ba2\u6237\u81ea\u884c\u627f\u62c5\u3002<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa97cc0 e-con-full e-flex e-con e-child\" data-id=\"fa97cc0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95f0e88 elementor-widget elementor-widget-heading\" data-id=\"95f0e88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Important Notes \u6ce8\u610f\u4e8b\u9879<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-443546a elementor-widget elementor-widget-text-editor\" data-id=\"443546a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Please keep your courier receipt or tracking information for reference.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the product is visibly damaged, please reject the parcel upon delivery and take photos as proof.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We reserve the right to refuse unreasonable or malicious return requests and take appropriate action if necessary.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u8bf7\u59a5\u5584\u4fdd\u5b58\u5feb\u9012\u5355\u636e\uff0c\u4ee5\u4fbf\u67e5\u8be2\u3002<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u82e5\u53d1\u73b0\u5546\u54c1\u635f\u574f\uff0c\u8bf7\u5728\u7b7e\u6536\u65f6\u5f53\u573a\u62d2\u6536\u5e76\u62cd\u7167\u7559\u8bc1\u3002<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u6076\u610f\u9000\u8d27\u6216\u65e0\u7406\u8981\u6c42\u5c06\u88ab\u62d2\u7edd\uff0c\u5e76\u4fdd\u7559\u8ffd\u7a76\u6743\u5229\u3002<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>After-Sales Policy \u552e\u540e\u653f\u7b56 1. Service Period \u552e\u540e\u670d\u52a1\u671f\u9650 We offer after-sales service within 7 days from the date the product is [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-205","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/conconhub.com\/en\/wp-json\/wp\/v2\/pages\/205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conconhub.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/conconhub.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/conconhub.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/conconhub.com\/en\/wp-json\/wp\/v2\/comments?post=205"}],"version-history":[{"count":0,"href":"https:\/\/conconhub.com\/en\/wp-json\/wp\/v2\/pages\/205\/revisions"}],"wp:attachment":[{"href":"https:\/\/conconhub.com\/en\/wp-json\/wp\/v2\/media?parent=205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}